At Build Right Consultancy, we are committed to providing reliable and timely delivery of construction materials, design documents, and consultancy services. Our Shipping and Delivery Policy outlines the terms and conditions for the delivery of physical and digital products.
1. Shipping Timeline
Orders are processed within 1-3 business days after payment confirmation.
Estimated delivery time varies depending on the location:
Within Bhopal: 3-5 business days
Within Madhya Pradesh: 5-7 business days
Pan India Delivery: 5-7business days
In case of bulk orders or custom requirements, additional processing time may be required. We will notify you in such cases.
2. Shipping Charges
Shipping charges are calculated based on the order weight, location, and delivery partner.
Any applicable shipping charges will be displayed at checkout before confirming the order.
Free shipping may be available for select products or promotional offers.
3. Delivery Partners
We collaborate with reliable courier services and logistics partners to ensure timely and safe delivery of your orders. Tracking details will be provided once your order is dispatched.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS.
You can track the status of your order in real-time using the provided tracking details.
5. Delayed or Failed Deliveries
If a delay occurs due to unforeseen circumstances (weather conditions, strikes, natural disasters, or logistical issues), we will keep you informed.
If the delivery attempt fails due to incorrect address details, unavailability, or refusal of the package, the customer will be responsible for re-shipping charges.
6. International Shipping
Currently, we only offer shipping within India. International shipping options will be introduced in the future.
1. Shipping and Delivery of Physical Goods
Physical materials and construction-related items will be delivered as per the agreed-upon project timeline.
Delivery timelines depend on the project scope, material availability, and location.
Clients will be informed about estimated delivery schedules at the time of project confirmation.
Any changes in delivery timelines due to unforeseen circumstances will be communicated promptly.
Shipping costs, if applicable, will be included in the project quotation.
2. Delivery of Digital Services and Documents
Design plans, consultancy reports, and project documentation will be delivered digitally via email or a secure online portal.
Digital files will be provided in commonly used formats such as PDF, DWG, or as specified in the project agreement.
Clients will receive access to digital files within the specified delivery timeline upon project milestone completion.
3. Delays and Exceptions
Delays due to unforeseen circumstances such as weather conditions, supply chain disruptions, or governmental regulations will be promptly communicated.
Build Right Consultancy is not liable for delays caused by third-party suppliers or logistics partners.
If delivery is delayed beyond a reasonable timeframe, clients may contact customer support for updates and alternative solutions.
4. Inspection and Acceptance of Deliveries
Clients are required to inspect physical deliveries upon receipt and report any damages or discrepancies within 48 hours.
Any claims regarding defective or incorrect deliveries must be submitted in writing with supporting evidence.
For digital files, clients should verify receipt and report any access issues within 24 hours of delivery.
5. Contact Information
For any questions or concerns regarding shipping and delivery, please contact us:
